Home repair involves diagnosing and resolving issues that occur in the structure and function of a house, such as leaky faucets, flickering lights or scuffed floor boards. Some home repairs may be able to be done by the homeowner, while others are more complex, time-consuming or risky and require the expertise of a professional handyperson, property manager, general contractor or building/construction company. Periodic maintenance also falls under the category of home repair and involves inspections, adjustments, cleaning or replacements that should be made at regular intervals to ensure proper functioning or to prevent costly emergencies.
The best way to find a qualified, trustworthy home improvement contractor is to ask for recommendations from friends and neighbors who have used their services in the past. A quality contractor should have sufficient experience in the field, a proven track record and all the necessary permits and licenses to do the work. Inquire about the contract specifications and ask for references from previous clients.
It is a good idea to get estimates from several contractors before making a final decision. Ask the contractor to provide you with an itemized list of all costs involved in the project, including labor and materials. A reputable contractor will be honest about the potential cost and explain ways that you can save money by doing some of the work yourself or by using less expensive materials.
Most states have laws regulating the home repair business. Some require contractors to carry liability insurance, while others have specific requirements for licensing and requiring consumers to sign written contracts. In addition to state regulations, local communities may have ordinances regulating home repair contractors and businesses.
In New York City, for example, the law states that “home improvement contractors” include anyone who owns, operates or conducts a home improvement business and who makes offers to perform work on homes or apartments for a fee, whether in exchange for payment in advance of performance or a percentage of the total cost of the project.
Be wary of anyone who solicits your business by going door to door. While some legitimate contractors do this, scammers often use it as a ruse to con you out of your money. If a contractor requests a deposit, check with your local consumer protection agency to see if they are required to put the funds in an escrow account or post a bond or trust fund that gives restitution to homeowners who have been defrauded.
It is also a good idea to check with your local government’s consumer protection agency or Better Business Bureau for complaints about contractors. Never hire contractors who have not obtained a license to do the work and whose license number you can’t verify online or through the BBB website. Some states require that licensed contractors pass a background and criminal history check, meet education and training requirements and pay a licensing fee to be allowed to do home improvement or repair work.